Delete your account
for Sproochentest
Send one email
There is no form to fill in. Email us from the address you sign in with and we will do the rest.
- Send to
fly.infinity.official@gmail.com- Subject line
Delete My Account
The button prefills the address and subject for you. If it does not open, send the email manually using the details above.
What you need to do
- 1Send an email to fly.infinity.official@gmail.com.
- 2Use the exact subject line "Delete My Account" so the request is not missed.
- 3Send it from the same email address you use to sign in to the app, so we can confirm the request is really yours.
What gets deleted
Permanently removed within 30 days of your request:
- Your user profile and saved preferences
- Your study progress and practice streak
- Your subscription status identifiers
What we have to keep
We would rather tell you this up front than let you assume everything disappears.
- Records of subscription payments — Tax and accounting law requires records of financial transactions to be kept. These are no longer linked to an active profile once your account is deleted.
Deleting your account is not the same as cancelling a subscription. Cancel that from the Google Play Store, under Payments and subscriptions.